Return policy

At DEZIN products are guaranteed for a period of 2 weeks after the date of the purchase. The item must be in perfect condition with all the original tags, has not been worn, used or damaged in any way.  

You are responsible for paying the shipping costs for returning your items. Shipping costs are not refundable. If you receive a refund, the cost of delivery will be deducted from the amount to be refunded.

Your package must be send with a tracking number or delivery insurance to prevent any lost. Please send us this number to our email wecare@dezinmtl.com. DEZIN is not responsible in case of loss, damage or theft.

To return or exchange a product, you can ship your package to 803-3553 rue Durocher, Montreal, Qc,Canada, H2X2E7. For any questions or concerns, don’t hesitate to contact us. We’d be glad to help you choose the best product for you.

Sales items are considered a FINAL SALE and cannot be exchanged or refunded. DEZIN reserves itself the right to refuse any returns or exchanges that do not meet the standards elaborated above.